Community Guidelines
How we show up for each other.
Hatch is human-first. That means every person here — creator, explorer, builder — deserves a space that's safe, real, and worth showing up for. These guidelines are how we protect that.
Effective Date: September 1, 2025 · Last Updated: September 1, 2025
The foundation
Safety First
We have your back — always.
Every community on Hatch must operate in a legal and lawful manner. Full stop. If you are breaking the law, you will be removed at the platform level — no warnings, no second chances for serious violations.
This isn't about being heavy-handed. It's about protecting everyone here — creators who've built something real, communities that depend on trust, and the next generation who deserves better than what the internet has become.
The rules
No-No's & Yes-Yes's
Pretty simple when you think about it.
Our Terms of Service, Acceptable Use Policy, and these Community Guidelines have all the detail — but here's the short version.
Common violations
Common Reasons for Removal
Let's keep things light-hearted and steer clear of trouble.
Here are the most common reasons humans and their content get removed from Hatch. None of this should be a surprise — but it's worth reading so you know exactly where the lines are.
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🔞Age MysteryHatch requires users to be at least 16 years old globally. Some jurisdictions require 18+ for certain features or content. Age cannot be faked here — if someone's age cannot be verified, their account will be suspended until verification is complete.
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🚫Age PretendWe cannot have anyone pretending to be under 18 — even in roleplay. In the interest of keeping our most valuable youth safe, we will not play around in this area. Zero tolerance.
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🌍Legalities and RegionsWhat might be acceptable in one country could be totally illegal in another. Know the rules where you are and where your audience is. Respect the law — all of them.
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🩸Graphic ViolenceStay away from real blood, gore, or anything violent or extreme. Let's keep things enjoyable for everyone. This isn't the place for shock content.
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🔴Sexual ContentThis is not the platform for the creation, distribution, or use of sexual content. This is a No-No and will set you up to Go-Go in a New York minute.
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👔Public DecorumDecency is not just for dinner parties and office gatherings. There are other platforms that specialize in the tacky stuff. This one is not it.
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🐾Animal WelfareAnimals are loved here. Abuse will not be permitted — in content, discussion, or any other form. Full stop.
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⚠️Weapons and Dangerous ContentBe safe and responsible. No real weapons, illegal drugs, or objects used in dangerous or unexpected ways. Keep it fun, not dangerous.
The details
Go Deeper
We promise they're not as daunting as they sound.
For full detail on what's allowed and what isn't, these documents have you covered:
- Terms of Service — the full legal agreement between you and Hatch
- Acceptable Use Policy — detailed list of prohibited activities and behaviors
- Privacy Policy — exactly how we handle your data (spoiler: we don't sell it)
- Copyright & DMCA Policy — protecting your original work and respecting others'
- UGC Moderation Policy — how content is reviewed and enforcement is applied
Made a mistake?
Appeal It
Mistakes happen. We know that.
If you believe your content or account was incorrectly moderated, we have a fair and transparent appeal process. We review every appeal with fresh eyes — by someone not involved in the original decision.
To file an appeal:
- Email [email protected] with your account name and a description of what happened
- Include any screenshots or context that supports your case
- Appeals must be filed within 14 days of the moderation action
- We'll acknowledge receipt within 5 business days and resolve within 30 days
Think we got it wrong?
File a Deactivation Appeal and we'll work it out together. Fair process, real humans, honest outcome.
File an AppealAppeals are reviewed in good faith. We do not guarantee reinstatement but we guarantee a fair, documented, human review every time.