4. Internal Review StandardsAll complaints are reviewed by a qualified staff member or manager not directly involved in

• Log reviews and moderation notes
• Referral or payment system logs
• Review of policy enforcement history
• Interviews with Nest moderators (if applicable)

5. External Mediation (EU/UK Business Users Only)

• Hatch will work with an agreed third-party body
• Both parties share the cost unless otherwise mandated
• The mediator will issue a non-binding resolution
• You may still pursue legal remedies independently

6. Abuse of Appeals System

• File false or misleading complaints
• Attempt to overload or spam the process
• Use legal threats or harassment in communicationsAbuse may result in:
• Appeal restriction
• Monetization hold
• Account suspension

7. Emergency Contact

8. Policy Updates

9. Contact

Effective Date: September1, 2025
Last Updated: September 1, 2025

At Hatch Social (“Hatch”, “we”, “us”, or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, share, and protect your information when you access or use the Hatch platform, including our website, mobile applications, and related services (collectively, the “Service”).

By using Hatch, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree, you should not use our platform.

1. What Data We Collect

We collect personal and technical information in the following categories:

1.1 Account & Identity Data

• Name, email address, password
• Profile photo, bio, role selection (e.g., creator, ambassador)
• Stripe Connect verification data (e.g., government ID, tax info)

1.2 Usage Data

• IP address, browser type, device information
• Login timestamps, content interactions, click behavior
• Nest participation, subscription history, referral activity1.3 Payment Data
• Payment method (via Stripe, Apple, or Google Pay)
• Transaction history (non-sensitive; no full card data stored by us)

1.4 Content Data

• Posts, livestreams, comments, and other user-generated content
• Nest names, descriptions, community tags, and media uploads

1.5 Cookies & Tracking Technologies

We use cookies and local storage for:

• Session management
• Analytics (via GDPR/CCPA-compliant providers)
• Security and fraud prevention
• User preferences

You may manage or disable cookies through your browser settings.

2. How We Use Your Data

We process your data for the following lawful purposes:

• To create and manage your account
• To provide platform features and match users to interests
• To process payments and distribute creator/ambassador payouts
• To deliver support, notifications, and policy updates
• To detect fraud, abuse, or violations of our Terms
• To improve user experience and develop new features
• To comply with legal, financial, and tax obligations3. Legal Bases for Processing (EU/UK users)

Under the General Data Protection Regulation (GDPR), we rely on these lawful bases:

4. How We Share Your Data

We do not sell your personal data. We may share data with:

• Stripe and payment processors (for payments and payouts)
• Cloud service providers (e.g., AWS, Cloudflare)
• Analytics providers (only anonymized data, e.g., Plausible)
• Government authorities (when legally required)
• Ambassadors or creators (limited stats when referred by you)
• Successors (in case of acquisition or platform transfer)

All third parties are contractually bound to protect your data.

5. How Long We Retain Your Data

We retain your data as long as necessary for:

• Account operation and security
• Legal or regulatory compliance
• Tax and accounting documentation• Dispute resolution or moderation reviews

You may request deletion of your data at any time (see Section 7).

6. Children’s Privacy

Hatch is not intended for children under 16. We do not knowingly collect data from children. If we learn that a child has registered, we will delete the account and related data.

7. Your Rights

Depending on your location, you may have the following rights:

4. How Hatch Responds to Takedown Requests

1. We remove or disable access to the allegedly infringing content
2. We notify the uploader (user) and provide a copy of the notice
3. We log the notice for repeat-infringer tracking4. We notify both parties if a counter-notice is received

5. Counter-Notice Process (For Users)

6. Repeat Infringers Policy

7. Trademark and IP Infringement (Non-Copyright)

• Evidence of ownership (e.g., registered trademark)
• A clear explanation of the violation
• Screenshots, links, and relevant documents

8. False Claims and Abuse of Process

• Account termination
• Referral to legal authorities
• Civil liability under Section 512(f) of the DMCA

9. International Rights Holders

10. Contact

Effective Date: September 1, 2025
Last Updated: September 1, 2025

Applies To: Business users located in the European Union or United Kingdom

Hatch Social (“Hatch”, “we”, “us”, or “our”) is a digital platform that facilitates creator monetization, subscription communities (“Nests”), and product-based services. These Platform-to-Business (P2B) Terms supplement our Terms of Service and ensure transparency and fairness in accordance with the EU Regulation (EU) 2019/1150 and UK P2B Regulation.

If you are a business user based in the EU or UK, these rights and disclosures apply to you.

1. Who Is a “Business User”?

You qualify as a business user if:

• You use Hatch to earn revenue (creator, ambassador, or brand)
• You are established or operate in the EU or UK
• You act in a commercial, professional, or entrepreneurial capacity

This includes individuals, sole proprietors, companies, and entities selling subscriptions or products via Hatch.

2. Ranking and Discovery Disclosure

Hatch ranks public content and Nests across feeds and search based on:

Ranking is not paid placement. We do not sell visibility or artificially inflate ranking for commercial reasons. Ads (if implemented) will be clearly labeled.

3. Notice of Changes to Terms

If we materially change these P2B Terms, or any Hatch policy impacting business users, we will:

• Provide at least 15 days’ advance notice via email and/or in-platform alert
• Offer you the opportunity to terminate your account without penalty before changes take effect

• Publish the updated terms at https://hatch.social/legal/p2b

Exceptions: We may reduce or waive the 15-day period in urgent cases (e.g., legal compliance, fraud prevention, or security).

4. Suspension or Termination of Business Users

We may suspend or terminate your business account if:

• You violate the Terms of Service, Acceptable Use Policy, or applicable law
• We receive credible legal complaints or government orders
• You commit repeated content or payment violations
• You attempt to circumvent Hatch’s systems (e.g., off-platform sales)

Suspension Process

You will receive written justification in all cases unless disclosure would interfere with legal or safety investigations.

5. Complaint and Mediation Rights

Business users in the EU and UK have access to:

1. Internal Complaint Handling – via appeals@hatch.social
2. Independent Mediation – for unresolved complaints relating to:

• • Content takedowns
  • Account termination
  • Visibility or ranking disputes
  • Referral compensation disputes

3. If mediation is requested:

• Both parties must agree on the mediator
• Costs are split unless otherwise agreed
• Mediation is voluntary and non-binding

To initiate mediation, reply to your appeal outcome and state: “I request external P2B mediation under Article 12.”

6. Performance Metrics and Analytics

You may request:

• Basic analytics on content visibility and engagement
• General information about algorithmic exposure (see Section 2)
• Breakdown of referral earnings and subscriber counts

Requests should be made via your dashboard or to business@hatch.social7. Data Access and Portability

You have the right to:

• Access your raw earnings and activity data via the dashboard
• Request a structured export (e.g., CSV) of your performance or subscription history
• Delete your account and request deletion of non-retained business data unless otherwise required by law

8. Governing Law and Jurisdiction

For EU business users:

These terms are governed by the laws of the Republic of Ireland unless superseded by EU regulation.

For UK business users:

These terms are governed by the laws of England and Wales.

Disputes may be referred to the appropriate consumer or business oversight body in your country.

9. Contact

For business support and questions:

business@hatch.social

For appeals or regulatory escalation:

compliance@hatch.socialPostal:

Hatch Social, Attn: Compliance Team, [Insert Address]

Effective Date: September 1, 2025
Last Updated: September 1, 2025

Hatch Social (“Hatch”, “we”, “our”, or “us”) offers a multi-tiered referral program designed to reward creators, brands, and ambassadors for growing the platform by inviting eligible users. These Referral Program Terms (“Terms”) govern participation in Hatch’s referral system and form part of the Hatch Terms of Service.

By participating in the referral program, you agree to these Terms and all related policies.

1. Program Overview

The Hatch referral program allows qualified users to refer new creators to the platform and earn a percentage of their subscription revenue for as long as that creator remains active and paying.

The program operates across three tiers:

Each creator referred is permanently linked to the referring Ambassador unless fraudulent behavior or abuse is detected.

2. Eligible Referrers and Invitees

To participate:

• You must have an active Hatch Creator account in good standing
• You must agree to these Terms and use the official referral system
• You may not refer yourself, your own alternate accounts, or accounts you control

Invitees must be:

• New to Hatch (not previously registered)
• Approved by Hatch (manual or automated vetting)
• Active paying creators (Explorer tier signups are not counted)

3. Referral Tracking and Attribution

Each eligible Ambassador is issued a unique referral code or link.

Attribution is based on:

• The referral link or code used during sign-up
• First-click attribution (i.e., the first valid referrer tracked)
• A maximum delay of 30 days between link click and account activation

Referral attribution is final once a creator is approved and begins paying. Hatch does not allow disputes over link ownership or tracking errors caused by ad blockers, VPNs, or user error.

4. Payment and Earnings

Referral earnings are calculated as a percentage of the platform share of subscription revenue earned by referred creators.• Payouts are made monthly via Stripe Connect

• All amounts shown are net of fees and taxes
• You must complete identity verification to receive funds
• A $50 minimum balance may apply before payouts are issued

Hatch reserves the right to adjust payout timing for fraud prevention or account audit purposes.

5. Restrictions and Prohibited Conduct

Participants may not:

• Use paid ads or spam to distribute referral codes
• Pretend to be Hatch or its employees
• Offer cash incentives or misleading promotions
• Recycle or spoof expired referral links
• Mislead creators about payouts or platform terms

Referrals obtained through prohibited behavior may be revoked at Hatch’s sole discretion.

6. Taxes and Reporting

All referral earnings are considered taxable income. You are responsible for:

• Reporting earnings to your local tax authority
• Providing accurate tax information to Stripe or Hatch
• Complying with local self-employment or business income regulationsHatch may issue tax forms (e.g., 1099-MISC, T4A) where legally required.

7. Changes to the Program

We reserve the right to:

• Modify referral structures or percentages
• Add or remove Ambassador tiers
• Update attribution rules, payout frequency, or program eligibility
• Suspend or terminate the program entirely with 15 days’ notice (unless legally required sooner)

Changes will be published at https://hatch.social/legal/referral and emailed to active

participants.

8. Termination and Disqualification

We may suspend or terminate your participation if:

• You violate these Terms or any Hatch policies
• You misuse the referral system
• You engage in chargebacks or payment fraud
• You fail to comply with verification or legal requirements

In such cases, unpaid referral earnings may be withheld and accounts may be restricted.

9. Contact

For referral-related questions or appeals, contact:

Email: referrals@hatch.social

Terms of Service Hatch Social Sections 1-20

1. Introduction and Agreement to Terms
2. Account Registration and Role Definitions
3. Your Use of Hatch: Acceptable Use Policy
4. User Content and Licensing
5. Fees, Payments, and Taxes
6. Refunds, Cancellations, and Disputes
7. Subscription Services and Paid Nests
8. Fan–Creator–Platform Relationship (Revenue Splits and Contracts)
9. Data Protection and Privacy
10. 10.Content Moderation and Community Standards
11. 11.Copyright and IP Infringement (DMCA)
12. 12.Account Suspension, Termination, and Appeals
13. 13.Platform Availability and Technical Issues
14. Third-Party Services and Links
15. Limitation of Liability and Warranty Disclaimer
16. 16.Indemnification
17. 17.Referral Program Terms
18. 18.Complaints Policy (Including Regulatory Pathways)
19. 19.Platform-to-Business (P2B) Regulation Statement (EU/UK)
20. 20.Jurisdiction, Governing Law, and Final Provisions

SECTION 1: Introduction and Agreement to Terms

Welcome to Hatch Social (“Hatch”, “we”, “our”, or “us”), a membership-based digital platform designed to support interest-driven creators, brands, and communities. Hatch provides users with tools to launch and manage subscription-based communities (“Nests”), post content publicly or privately, engage with interest-aligned groups, and generate income based on roles, access tiers, and curated interests.

These Terms of Service (“Terms”) constitute a legally binding agreement between you and Hatch. By accessing or using the Hatch platform (the “Service”), you agree to comply with and be bound by these Terms, along with our:

• Privacy Policy
• User-Generated Content (UGC) Moderation Policy
• Copyright and DMCA Takedown Policy
• Platform-to-Business (P2B) Terms (for EU/UK compliance)
• Referral Program Terms
• Complaints and Appeals Process
• Acceptable Use Policy

If you do not agree to these Terms, do not use Hatch. You are responsible for reviewing and understanding these Terms before engaging with the platform in any capacity.

We may update these Terms periodically. Continued use of Hatch after any update constitutes your acceptance of the revised Terms. We encourage you to review this page regularly.

SECTION 2: Account Registration and Role Definitions

To access Hatch, you must register an account and select a membership tier. You may not use Hatch if you are under the minimum age required in your jurisdiction or if you have been previously removed or banned by us.

Hatch supports multiple roles and profile types, which reflect the diverse ways users engage with content and community.

Platform Roles and Functions

Each account may contain multiple profiles to reflect your different roles or interests (e.g., creator, business, moderator). You are responsible for maintaining your login credentials and ensuring that your account activity complies with these Terms.

Accounts that violate our policies, impersonate others, or misrepresent their role may be suspended or terminated.

SECTION 3: Your Use of Hatch: Acceptable Use Policy

Hatch is committed to creating a secure, respectful, and lawful environment. By using the platform, you agree not to engage in behavior that violates our Acceptable Use Policy.

Prohibited Activities

You may not use Hatch to:

• Post, upload, or transmit illegal, exploitative, or hateful content
• Promote violence, discrimination, or harassment against individuals or groups
• Share or distribute non-consensual imagery or personally identifiable information
• Impersonate Hatch, its team, or other users
• Use bots, scrapers, or automated tools to collect data or interact with the platform
• Circumvent role-based access, payment systems, or creator monetization
• Host or facilitate transactions involving prohibited goods or services
• Interfere with platform infrastructure, networks, or moderation tools• Operate multiple accounts for fraudulent purposes

We reserve the right to immediately suspend or terminate accounts found in violation of this policy and to report illegal activity to appropriate authorities.

Users may report violations through our in-platform reporting tools or appeal enforcement actions via the Complaints and Appeals Process.

SECTION 4: User Content and Licensing

As a user, you may upload, post, livestream, sell, or otherwise distribute user-generated content (“UGC”) through the platform. You retain full ownership of your content. Hatch

does not claim ownership of any original work submitted by users.

However, by uploading or sharing content through Hatch, you grant us a limited, royalty free, worldwide license to:

• Display and distribute your content within the Hatch platform and Nests
• Host and transmit content as necessary for platform functionality
• Use anonymized or aggregate representations of public content to improve services

This license does not grant Hatch the right to sell or syndicate your content outside the platform without your explicit consent.

You are solely responsible for the content you submit, including ensuring that it does not infringe upon copyright, violate laws, or breach privacy rights.

If you believe your content has been used without permission, refer to our Copyright and DMCA Takedown Policy.

SECTION 5: Fees, Payments, and Taxes

Hatch operates on a paid membership and revenue-share model. Fees are required for access to creator tools, launching paid nests, or participating in monetization as a business or ambassador.

Membership Pricing

Additional fees may apply for payment processing, nest upgrades, advanced tools, or add ons. All fees are clearly stated at checkout.

Taxes and Withholding

• You are responsible for paying any VAT, GST, or income taxes required in your jurisdiction.

• Hatch may withhold taxes or file required reports if mandated by law.
• Stripe Connect or other payment processors may require identity verification before payouts.

Refunds

• All payments are non-refundable unless required by law.
• If you cancel your subscription, access continues through the billing period.
• No refunds are issued for partial use or dissatisfaction unless otherwise stated.

You authorize Hatch and its payment partners to charge your selected payment method for recurring fees until canceled.

SECTION 6: Refunds, Cancellations, and Disputes

All purchases on Hatch are governed by a no-refund policy unless required by applicable consumer protection laws.

Cancellations

You may cancel your membership, Nest subscription, or service at any time from your account dashboard. Upon cancellation:

• Your access to paid features will continue until the end of the billing period
• No partial refunds are issued for unused time
• Your data may be retained according to our Privacy Policy

Disputes

If you believe a charge was made in error, you must notify us within 14 days by submitting a billing support ticket.

Chargebacks or payment reversals initiated without contacting Hatch may result in account suspension or denial of future monetization privileges.

Refunds

Refunds are only considered under the following circumstances:

• Duplicate charges
• Unauthorized payments proven not to originate from your account
• Statutory cooling-off periods applicable in your jurisdiction (e.g., EU 14-day rule)

We do not refund subscription payments due to user dissatisfaction, unused access, or changes in personal circumstances.

SECTION 7: Subscription Services and Paid Nests

Creators and brands on Hatch may launch subscription-based Nests that offer exclusive content, livestreams, product access, and community engagement. Paid Nests operate on a recurring billing model, charged monthly or annually, depending on the plan selected.

Subscriber Responsibilities

When subscribing to a Nest, you agree to:

• Pay the recurring fee displayed at checkout
• Manage your own subscription settings (pause, cancel, change tier)
• Abide by the community guidelines and Nest rules set by the creatorFailure to comply with Nest rules may result in removal without refund.

Creator Obligations

Nest owners are responsible for:

• Delivering the promised content or access for the subscription tier
• Moderating their Nest and enforcing rules fairly
• Honoring any promotional or bonus offerings

Creators who fail to maintain their subscriptions in good faith may have their monetization privileges revoked.

SECTION 8: Fan–Creator–Platform Relationship (Revenue Splits and Contracts)

When a fan subscribes to a Creator’s Nest, a contractual relationship is established between the fan (subscriber), the creator (Nest owner), and Hatch (platform intermediary).

Legal Framework

• Hatch facilitates access, payments, and platform services as an intermediary—not as the seller of the subscription content.

• Creators are responsible for the content, community management, and delivery of value.

• Fans are entitled to access the tiered benefits described at the time of purchase for the duration of their subscription.

Revenue Splits

Revenue is calculated net of processing fees and taxes. Hatch disburses payouts to creators via Stripe Connect or other authorized providers on a bi-weekly or monthly basis.

All users agree not to circumvent this system by taking payments off-platform.

SECTION 9: Data Protection and Privacy

Hatch is committed to protecting your data and complying with international privacy standards including GDPR, CCPA, and other applicable laws.

By using the platform, you consent to the collection, use, and storage of your personal data as outlined in our Privacy Policy.

Key Practices

• We collect only the data necessary to operate and improve the platform
• We do not sell your data to third parties
• We use encryption and secure processing practices
• You may request access, correction, or deletion of your data at any time

International Transfers

Your data may be processed in countries outside your residence. We ensure that such transfers are lawful, using standard contractual clauses or other appropriate safeguards.

If you are located in the EU, UK, or similar jurisdiction, you may also appoint a data protection representative for compliance.

SECTION 10: Content Moderation and Community Standards

Hatch empowers creators and Nest owners to manage their communities through self governance, moderation roles, and interest-based rules. However, all content across the platform must comply with Hatch’s global community standards.

Moderation Framework

• Each Nest may appoint moderators to approve posts, remove members, or enforce rules

• Hatch reserves the right to remove content or suspend accounts that violate our Acceptable Use Policy, regardless of Nest permissions

• Livestreams, comments, and media may be flagged by users for review

Moderation actions may be appealed through the Complaints and Appeals Process.

SECTION 11: Copyright and IP Infringement (DMCA)

Hatch respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA) and global copyright standards. Users must ensure that any content uploaded or shared does not infringe on third-party rights.

Reporting Copyright Infringement

If you believe content on Hatch violates your copyright, please submit a written notice including:

• Your full legal name and contact information
• A description of the copyrighted work allegedly infringed
• A direct link (URL) to the infringing content
• A statement that you have a good-faith belief the use is unauthorized
• A sworn statement under penalty of perjury that the information is accurate and that you are the copyright owner or authorized to act on their behalf

• Your physical or digital signature

Send DMCA takedown notices to: legal@hatch.social

Counter-Notices

If you believe your content was removed in error, you may submit a counter-notification with:

• Identification of the material and its location before removal
• A statement under penalty of perjury that you have a good faith belief the content

was removed by mistake• Your name, address, phone number, and consent to the jurisdiction of the

appropriate court

• Your physical or digital signature

Repeat infringement or failure to follow this process may result in account termination.

SECTION 12: Account Suspension, Termination, and Appeals

Hatch may suspend or terminate accounts at its sole discretion, especially for violations of these Terms or any of our platform policies.

Reasons for Suspension or Termination

• Violating the Acceptable Use Policy
• Repeated DMCA takedown notices or copyright violations
• Fraudulent payment behavior or chargebacks
• Abusive behavior toward other users or Hatch staff
• Attempts to circumvent monetization or referral systems
• Legal or regulatory requests requiring account limitation suspension process

Appeals

If you believe an action was taken in error, you may file an appeal through our Complaints and Appeals Process. We do not guarantee reinstatement but will conduct a fair and timely review.

Users found evading bans through alternate accounts may be permanently banned without appeal.

SECTION 13: Platform Availability and Technical Issues

Hatch is provided “as is” and “as available.” While we strive to maintain uninterrupted service, we do not guarantee availability or performance at all times.

Service Interruptions

We may experience downtime due to:

• Maintenance, upgrades, or software updates
• Internet or hosting service outages
• Acts of God, government regulation, or other force majeure events
• Platform misuse or malicious attacks

We are not liable for any losses incurred due to temporary unavailability, latency, or technical issues affecting access to Nests or creator content.

Feature Changes

We reserve the right to modify, add, or remove features at any time without prior notice. Some features may be in beta and subject to limited performance or change.

SECTION 14: Third-Party Services and Links

Hatch may contain links to or integrate with third-party websites, products, and services. This includes:

• Stripe Connect and other payment processors
• Embedded content (e.g., video players, e-commerce tools)
• External links shared by creators or Nests

Important Notes

• We do not endorse or assume responsibility for third-party services or content
• Use of third-party services is governed by their own terms and privacy policies
• You interact with third-party tools at your own riskIf you link your account to a third-party service, you authorize Hatch to access and use relevant data as required for functionality and compliance.

SECTION 15: Limitation of Liability and Warranty Disclaimer

To the fullest extent permitted by law, Hatch disclaims all warranties, express or implied, related to the Service.

No Guarantees

We do not guarantee that:

• The platform will be free of errors, viruses, or security vulnerabilities
• All content will meet user expectations
• Nests will be uninterrupted or always accessible
• Creator earnings will meet projections

Limitation of Liability

Hatch is not liable for:

• Lost revenue, profits, or data
• Damages arising from suspension, account removal, or user conduct
• Issues caused by third-party integrations, hosting providers, or payment processors
• Unauthorized access to your account or content

Our total liability is limited to the amount you paid Hatch in the 3 months preceding the claim.

Some jurisdictions do not allow these limitations. If that applies to you, our liability is limited to the minimum extent required by law.

SECTION 16: Indemnification

You agree to indemnify, defend, and hold harmless Hatch, its affiliates, officers, directors, employees, partners, licensors, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or relating to:

• Your use or misuse of the platform
• Your violation of these Terms or any other policy referenced herein
• Your violation of any rights of another person or entity
• Content you upload, post, distribute, or otherwise transmit via Hatch
• Disputes between you and other users (including creators, fans, or ambassadors)
• Your failure to comply with applicable laws or tax obligations

We reserve the right, at your expense, to assume exclusive defense and control of any matter subject to indemnification. You agree to cooperate fully in such defense.

SECTION 17: Referral Program Terms

Hatch offers a multi-tiered referral program through which eligible creators and ambassadors may earn income by inviting new users to the platform.

Roles and Revenue Share

Each Ambassador receives a unique referral code that tracks eligible creator signups. Referral codes are not to be sold, transferred, or abused. Revenue shares are tied to referred creator earnings and disbursed monthly.

Program Limitations

• Hatch reserves the right to modify, pause, or terminate the program at any time
• Fraudulent activity or code-sharing violations will result in disqualification
• Payouts are made through Stripe or other approved methods and may require identity verification

Full referral program terms are available at: hatch.social/legal/referral

SECTION 18: Complaints Policy (Including Regulatory Pathways)

If you have a complaint about a decision made by Hatch (e.g., moderation, payment issues, referral status), you may file a formal complaint using our internal resolution process.

Internal Complaints Process

• Submit a written complaint to support@hatch.social
• Include your full name, account email, nature of the complaint, and any supporting documentation

• Hatch will acknowledge receipt within 5 business days and aim to resolve within 14 business days

If we require more time or investigation, we’ll notify you in writing.

Escalation Pathways (EU/UK only)

If you are a business user located in the EU or UK, and your complaint relates to platform access, monetization, or ranking, you may refer unresolved disputes to a certified out-of court dispute settlement body per Platform-to-Business (P2B) Regulation.

More information is available in Section 19 and our Platform-to-Business Terms.

SECTION 19: Platform-to-Business (P2B) Regulation Statement (EU/UK)Hatch complies with EU and UK regulations related to transparency, ranking, complaint handling, and fair commercial terms between platforms and business users.

If you are a business user located in the EU or UK:

• You will receive clear terms of service that define ranking algorithms, fee structures, and complaint channels

• You are entitled to at least 15 days’ advance notice of material changes to these Terms, except where urgent action is required (e.g., legal risk)

• You have access to a clear and accessible internal complaints process
• You may request platform performance metrics or ranking explanations where feasible

• You may participate in certified third-party dispute resolution if internal escalation fails

We are committed to ensuring fair and transparent treatment of business users in compliance with applicable law.

SECTION 20: Jurisdiction, Governing Law, and Final Provisions

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict-of-law principles. Depending on your location, consumer protection laws or mandatory arbitration rules may also apply.

Jurisdiction and Dispute Resolution

• You agree to submit to the jurisdiction of courts located in Colorado, USA, unless otherwise required by law

• If required, we may also pursue injunctive or equitable relief in any jurisdiction

Entire Agreement

These Terms constitute the entire agreement between you and Hatch with respect to the Service. They supersede all prior or contemporaneous communications and proposals.If any provision is held invalid or unenforceable, the remaining Terms will remain in full force.

No waiver of any right under these Terms will be deemed a further or continuing waiver of such right or any other right.

Get Outlook for iOS

Effective Date: September 1, 2025
Last Updated: September 1, 2025

Hatch Social (“Hatch”, “we”, “us”) is a creator-first platform that supports authentic expression, community-building, and niche monetization. This User-Generated Content (UGC) Moderation Policy outlines how we manage, review, and respond to content published by users across all roles—including Explorers, Creators, Ambassadors, and Brand Accounts.

By posting content on Hatch, you agree to follow this policy, our Terms of Service, and all applicable laws.

1. What Is UGC on Hatch?

User-generated content includes anything a user uploads, posts, streams, comments, embeds, or shares through the platform, such as:

• Text (bios, comments, titles, post captions)
• Images and video (livestreams, event recordings, thumbnails)
• Audio (voice posts, music)
• Community metadata (Nest names, tags, custom rules)
• Products or links posted in storefronts
• Direct messages (where permitted)

2. Core Content Standards

All users are expected to contribute content that is lawful, respectful, and appropriate for a diverse global audience. We do not allow content that:

Mature content such as nudity or sexual themes may be permitted in private Nests when explicitly labeled and compliant with applicable laws. Public display of explicit content is prohibited.

3. Moderation System Structure

Hatch operates a hybrid moderation system, combining:

• Community self-governance (Nest-level moderators, owner rules)
• Platform-wide moderation (Hatch Trust & Safety team)
• Automated detection (flagging known illegal materials, spam, or prohibited links)

4. Nest Owner Responsibilities

Creators and brands who operate Nests are considered custodians of their communities.

They are responsible for:

• Setting clear community rules
• Appointing moderators (if applicable)• Reviewing member-submitted posts
• Responding to flagged content
• Removing members who repeatedly violate policies

Failure to enforce minimum platform standards may result in Nest removal or monetization suspension.

5. Reporting and Enforcement Process

Users can flag content or profiles via the report tool available on each post or user page.

5.1 Enforcement Tiers

All enforcement actions are logged and timestamped. Hatch reserves the right to escalate or override Nest-level actions in matters of safety, legal risk, or reputational harm.

6. Appeals and Reinstatement

Users may appeal moderation actions via our Complaints and Appeals Process by emailing appeals@hatch.social within 14 days of enforcement.

The appeal must include:

• Your account email and username
• A description of the removed content
• Why you believe the action was incorrectAppeals are reviewed within 10 business days. Hatch does not guarantee reinstatement but provides a transparent, documented review.

7. AI-Generated Content and Moderation

If you use AI tools (text, image, audio, or video) to generate content on Hatch:

• You must disclose clearly when content is synthetic or manipulated
• You may not use AI to impersonate real individuals or brands
• You may not publish AI-generated CSAM, deepfakes, or violent imagery

Hatch uses a combination of automated tools and human review to monitor for abuse of AI-generated content.

8. Repeat Violators and Account Removal

Users who commit repeat or serious violations may be subject to:

• Platform-wide bans
• Monetization revocation
• Referral removal and payout forfeiture
• Public notice of enforcement (when required by law or regulators)

We reserve the right to deny access to individuals, devices, or networks used to circumvent bans.

9. External Regulatory Reporting

In cases of severe abuse (e.g., child exploitation, threats of violence, financial scams), we will report users to:

• Local or national law enforcement
• EU Digital Services Act authorities (for flagged systemic violations)
• Payment processors and hosting providers
• National and international watchdogs (e.g., NCMEC, eSafety)We comply with the laws of the United States, European Union, and all countries where Hatch is available.

10. Contact

For moderation inquiries or concerns, contact:

Email: safety@hatch.social

Appeals: appeals@hatch.social

Effective Date: September 1, 2025
Last Updated: September 1, 2025

Hatch Social (“Hatch”, “we”, “our”, or “us”) operates a global platform that collects and

distributes funds across creators, ambassadors, and businesses. This policy outlines how Hatch handles Value-Added Tax (VAT), Goods and Services Tax (GST), and income tax compliance for paid users.

1. Scope of This Policy

This policy applies to:

• All paid users, including creators, ambassadors, and brands
• All regions where Hatch is available, including the U.S., EU, UK, Canada, Australia, India, and Singapore

• All monetized activity, including subscriptions, tips, referrals, and product sales

2. VAT and GST on Platform Fees

If you are located in a country that requires VAT or GST on digital services, Hatch will charge and remit the appropriate amount on platform fees as required by law.

You will see VAT or GST displayed during checkout or on invoices where applicable.

3. VAT for Creators and Ambassadors in the EU/UK

If you are a business user located in the EU or UK, you must:

• Provide a valid VAT number (if registered)
• Understand that Hatch will treat your revenue as business-to-business (B2B) income

• Self-account for VAT via reverse charge (if applicable)

Hatch does not withhold VAT on payouts to EU/UK business users unless legally required. If you are not VAT-registered, you may have additional reporting obligations.

4. U.S. Tax Obligations (Form W-9 / W-8BEN)

If you receive payouts through Hatch and reside in or earn income from the United States:

• You must provide tax details via Stripe Connect
• U.S. persons must submit a Form W-9
• Non-U.S. persons must submit a Form W-8BEN (for tax treaty eligibility)

Reporting Threshold

Hatch or Stripe may issue a Form 1099-K or 1099-MISC if you earn:

• $600 or more in a calendar year (U.S. residents)
• $20,000 and 200+ transactions (legacy rule, still used in some states)

Failure to provide tax documentation may delay or suspend payouts.

5. Withholding Taxes (International Users)

Hatch complies with applicable withholding tax treaties. If you reside outside the U.S., you may be subject to tax withholding unless a treaty applies.

Your rate is determined by Stripe, based on your documentation.

6. Creator Responsibilities

As a monetizing user, you are responsible for:

• Reporting your Hatch income to your local tax authority
• Charging VAT/GST to your subscribers (if legally required)
• Keeping copies of earnings statements for tax filing
• Consulting a tax advisor if you operate as a business or sole proprietor

Hatch provides monthly earnings reports and maintains transaction-level records visible in your dashboard.

7. Platform Responsibilities

Hatch is responsible for:

• Charging and remitting VAT/GST on platform service fees
• Providing transparency on earnings and deductions
• Collecting tax forms and verifying identity for payouts• Complying with digital marketplace tax laws globally
• Cooperating with local tax authorities if audited or requested

8. Invoices and Receipts

Hatch issues:

• Receipts for membership and subscription payments (with tax lines where required)
• Earnings statements for creators and ambassadors
• Tax forms via Stripe (e.g., 1099s, VAT invoices)

All documents are accessible through your user dashboard or by request.

9. Changes and Updates

We may update this policy to reflect changes in:

• Tax law or regulatory guidance
• Country-specific VAT/GST thresholds
• Platform structure or payout methods

You will be notified of material changes, and the latest version will be posted at:

https://hatch.social/legal/tax

10. Contact

For questions about this policy or tax-related concerns, contact:

Email: tax@hatch.social